Skype for Business First Clean install on RTM bits has issues with windows updates.

I installed clean Skype for Business 2015 over the weekend and I did get stuck in an odd place. The pre-requesites for a clean in stall of server 2012 R2 are not documented well at the time of this writing. The new Windows intall, does not seem to install SFB if the windows updates are complete. I mean complete. Green check mark. Microsoft says all good here!



The whole issue begins with Update kb/2982006. This wont install on my system. It requires the pre-requisite KB 2919355, which in turn looks to require- KB2919442 which wont install.

What to do. What to do. My 15 th try was to clean my image up with the following command:

Dism /Online /Cleanup-Image /ScanHealth

THis command stayed at 20% for 20 minutes or more, so I am pretty sure something was being fixed. I should look at the logs, but I am trying to install SFB, not windows server. In due process, the DISM command finished, failed

Next, I found a great script, which I am keeping, which by the way failed, because of this issue-


I struggled on for two more days and finally just manually installed the update with a dism extraction. What a lousy ending to the story. Well I hope you dont have the situation I had.

It does work, But it is odd, to say the least. It seems like its an error in the RTM release, because the Pre-Requisites seem to have rolled up into other KB numbers then the infamous KB2982006. Here we go, a work around is near-

Before installing this, I removed the admin tools for SFB from Programs and features and reviewed this article-DN933900
Expand –F:* C:\Hotfixes\Windows8.1-KB2982006-x64.msu c:\temp\
DISM.exe /Online /Add-Package /PackagePath:c:\temp\

And the Lync, I mean SKYPE install completed. This is the portions which is installing the Business components, via the wizard:



Happy Skype for Business day: defined as the day you finally get around to installing it and it works. 🙂

3 thoughts on “Skype for Business First Clean install on RTM bits has issues with windows updates.

  1. Matt says:

    Thank you! This helped me heaps.


  2. Baaskar R says:

    You save me, thanks a lot!


  3. Nick says:

    You are a life saver! I’ve spent days looking for a way to get this to work. There are loads of articles explaining how to install hotfix KB2982006 but all of them solve it by installing other KBs which are already installed on my machine. Thank you!


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